NHS England’s Lead Nurse for Neonatal has praised staff for their ‘warmth and camaraderie’ on a visit to Walsall Manor Hospital’s unit.

Louise Weaver-Lowe, who is also Director of the North West Neonatal Operational Delivery Network, was given a tour of the unit where she was shown its purpose-built intensive therapy unit and high dependency unit, newly refurbished patient flats, and sensory room.

Ms Weaver-Lowe has held several roles in Neonatal services, including Lead Nurse of a large Neonatal Unit and Head of Nursing for Neonatal, Gynaecology, Genetics and Obstetric Theatres.

She said there were plenty of examples of outstanding care in Walsall.

“I am hugely impressed with the team on the unit. Right from walking into the Neonatal Unit you can feel the warmness and the camaraderie between the team,” she said.

“Speaking to some of the parents here today, clearly they are very happy with the care they are receiving.

“The unit is lovely – we are often challenged by our buildings – but I can really see here it has been made the most of. It feels calm and feels a place where parents are welcome, and their little ones are expertly cared for.

“The care and thought from staff really does shine through. It has been a fantastic visit and a pleasure to come to Walsall.”

Lisa Poston, Matron on the Neonatal Unit, said: “It was fantastic to welcome Louise and showcase some of the fantastic care staff are providing 24/7.

“She met some of our staff, parents and babies and it was great to show her around the unit.

“We are very proud of the care we provide, and it was fantastic to share that with Louise. We are a small but perfectly formed team and everyone is so passionate and supportive of each other.

“She was particularly impressed with the innovative mindset and how well we work together.”